Privacy Policy

Last updated: September 2nd 2025

We value your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under data protection law (including GDPR).

1. Information We Collect

We may collect:

Contact details (name, email address, and any other details you provide) when you complete a form on our site.

Messages you send us through the contact form.

Email addresses if you subscribe to receive updates or newsletters.

Technical information such as cookies and analytics data when you browse our site (see “Cookies” below).

2. How We Use Your Information

We only use your information to:

Respond to enquiries submitted through our contact form.

Send newsletters, updates, or marketing content if you have actively subscribed.

Improve our website and content through analytics.

We will never sell or rent your data to third parties.

3. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases:

Consent — when you subscribe to receive emails.

Legitimate interest — when we respond to your enquiries.

Legal obligation — if we are required to keep certain records.

4. Data Sharing

Our website is hosted by Squarespace, which securely processes form submissions on our behalf.

If we use an email service provider (e.g. Mailchimp) to send newsletters, your email will be stored with them for that purpose only.

We do not share your personal data with anyone else unless required by law.

5. Data Retention

Enquiry emails: kept only as long as needed to handle your query.

Subscriber emails: kept until you unsubscribe.

Analytics/cookie data: retained according to our analytics provider’s policies.

6. Your Rights

You have the right to:

Access the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data.

Withdraw consent at any time (e.g. unsubscribe from emails).

Complain to a supervisory authority if you believe we’ve mishandled your data.

To exercise any of these rights, please contact us at: [insert your contact email].

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and gather anonymous analytics. You can control cookies in your browser settings.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new “last updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Big Wave

hello@bigwave.rocks